Optris Service
The basis for a good partnership
As an internationally active company, Optris values comprehensive customer assistance. This does not only include counseling on infrared technology and the latest products but also the ongoing exchange of experience with our customers. Thus, we can secure the company’s sustainable success while offering you infrared measuring devices that are perfectly suited for your individual measuring purposes.
Customer focus and extensive service features are crucial to achieving the set service goals. The Optris service center is open Monday through Friday from 8 a.m. to 6 p.m., with the exception of national bank holidays in Germany. All our application engineers have excellent educations and extensive experience covering our product range and various applications.
Information regarding your orders, products, return consignments, and repair and calibration can be checked with our Service Center.
For international, on-site visits, we cooperate with multiple distributors worldwide.
Customer Support
Expert Guidance and Support Worldwide
Optris offers personalized support for repairs and calibration services through experienced engineers. We ensure competent, reliable service, collaborating with numerous global distribution partners to meet your needs effectively.
Get Better Support – Download Optris TeamViewer Now!
Service
Apart from offering information on non-contact temperature measurement or detailed advice on choosing the proper infrared measurement device for your specific application, our Service Center supplies further options, such as a calibration service and repair for your pyrometer or thermal camera.
Optris ServiceCalibration
Our in-house calibration service makes certain that your infrared thermometers and thermal imagers deliver precise and reliable measuring results at all times. In addition to our calibration service, we also offer calibration certificates.
Calibration
Repair
Our experts are glad to help, should your infrared measuring devices need repair, be it within or after the expiration of our 24-months warranty.
Our Service takes immediate care of defects and issues with our measuring technology, thus sparing you expensive disruptions of the production process.
Repair